What do I understand by automation and digitization?

Automation and digitization are two closely related concepts that play an important role in today's business world.

Automation refers to the use of technology, such as Zapier or make.com, to replace human labor with machines or computer programs. This can help to perform processes faster and more precisely, thus increasing the efficiency and productivity of companies.

Digitization, on the other hand, refers to the conversion of traditional processes into digital alternatives. Digitization can streamline many processes, making them more efficient and cost-effective, leading to increased productivity and economic efficiency. Digitization also involves the implementation of new technologies, improving data security, and adapting business models to the digital world.

Advantages of automation and digitization

Automation and digitization offer many benefits to companies, including:

• Increased Efficiency: By using automated systems and digital technologies, processes can be performed faster and more accurately, leading to increased efficiency and productivity.

• Cost Savings: Automation and digitization can also help reduce costs by reducing the number of required employees and the need for manual tasks.

• Improved Quality: By reducing human errors and shortcomings, automated systems and digital technologies can contribute to the improvement of product quality.

• Customer Loyalty: Digital technologies enable companies to build better customer relationships by providing personalized offers and services and responding to customer feedback.

• Competitiveness: Companies that successfully implement automation and digitization can stand out from their competitors and increase their competitiveness in the market.